Our Mission:
To provide each customer with the
best customer service, an unparalleled value, exceptional performance,
and most importantly a reputable home remodeling experience.
Broad Run Construction is a family owned and operated company that
was founded by Chris Adams in 1991. During the 18 year history,
BRC has developed a reputation that is unsurpassed. We pride ourselves
on the things that set us apart from other big name companies.
Using the highest quality materials, the most qualified employees,
and we found that the “pay attention to detail” approach has made
us a success in the Home Remodeling Industry. We believe that our
employees are on of our most valuable assets and feel that with
good natured employees comes high quality work. Each of our employees
wants to do a better job and show how their experience makes a
difference everyday they set foot on the job site. Building a lasting
relationship with each individual customer is always at the top
of our list.
Our Goals:
Our primary goal is satisfy our customers. Accompanying our primary goal is the
benefits that come with it; satisfaction the first time, EVERY time, costs
go down when efficiency goes up. In order to succeed in our goals, we know
that it costs less to ‘do it right’ the first time instead of correcting the
problem later. Satisfied customers mean repeat customers and our reputation
speaks customer recidivism.
Continuous Improvement:
In every organization there is always room for improvement and at Broad Run Construction
there is no exception. Each one of us takes full responsibility in ensuring that
improvement is always at the forefront of our thinking. Our customers buy our
services and we feel that without daily improvement we have failed our mission.
We vowel to make the best use of our strongest assets: Broad Run Construction
Employees.